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Terms and conditions

Welcome to UlaLash!

By visiting our website, booking a lash service, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order or scheduling an appointment.

General Information

These Terms & Conditions govern all interactions with UlaLash, including product purchases, lash services, and website use.

By using our site or services, you agree to comply with these terms and all applicable laws.

UlaLash reserves the right to update or modify these terms at any time without prior notice.

Changes will be posted here with the updated date above.

Orders & Payments

  • All orders must be paid in full at the time of purchase.
  • We accept major credit/debit cards and other payment methods shown at checkout.
  • Once an order has been placed, it cannot be modified, canceled, or refunded. (See our No Refund Policy.)
  • Prices are listed in USD and may be updated at any time without notice.

Shipping & Delivery

Please review our Shipping Policy for details on processing times, delivery estimates, and lost/ damaged packages.

UlaLash is not responsible for shipping delays once the order has been handed over to the carrier.

Returns & Refunds

All sales are final.

Due to the hygienic nature of our lash products and beauty supplies, we do not accept returns, exchanges, or refunds under any circumstances.

If your order arrives damaged or incorrect, please email [[email protected]] within 48 hours with photos and your order number.

Product Use & Liability

UlaLash is not responsible for misuse of products or allergic reactions.

Always follow product instructions carefully and perform a patch test when recommended.

All products are intended for professional use only unless stated otherwise.

Intellectual Property

All content on this website - including logos, photos, designs, product names, and text — is the property of UlaLash and protected by copyright laws.

You may not copy, reproduce, or use any content without written permission from UlaLash.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and protect your personal information.

Limitation of Liability

UlaLash is not liable for any indirect, incidental, or consequential damages arising from product use, shipping delays, or appointment outcomes.

By purchasing from or booking with us, you agree that our total liability will not exceed the amount you paid for the product or service.