Privacy policy

Welcome to UlaLash!

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online or in person.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal Information: such as your name, email address, phone number, and shipping/billing address.
• Payment Information: credit/debit card details or other payment data (processed securely by our payment provider — we never store full payment information).
• Device Information: like your IP address, browser type, and activity on our website (for analytics and site improvements).
• Appointment or Booking Information: if applicable, we may collect scheduling details to confirm and manage your lash appointments.

How We Use Your Information

UlaLash uses your information to:

• Process and fulfill your orders or appointments
• Send order updates, receipts, and confirmations
• Improve our website and customer experience
• Communicate promotions, updates, or important information (only if you opt in)
• Maintain legal and financial records as required by law

Sharing Your Information

Your personal information is never sold.

We may share limited data only with trusted third-party services that help us operate our business — such as:

• Payment processors
• Shipping carriers
• Booking platforms or website hosts

These partners only use your information to perform their services for UlaLash and are required to keep it secure.

Data Security

We take reasonable measures to protect your information from unauthorized access, theft, or misuse.

All transactions are processed through secure, encrypted payment systems to ensure your safety.

Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic.

You can disable cookies in your browser settings at any time, but certain features of the site may not function properly.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information (where legally possible)
• Opt out of promotional emails at any time

To exercise these rights, contact us at [[email protected]].

Updates to This Policy

UlaLash may update this Privacy Policy from time to time.

We'll post any changes here with the updated date at the top of this page.