Returns and refunds

At Ulalash , every product is carefully checked and packaged with love to ensure the highest quality for our customers.

Because of the nature of our products (beauty, hygiene, and lash-related items), all sales are final.

No Returns - No Exchanges - No

Exceptions

For health and safety reasons, we do not accept any returns or exchanges once an order has been processed and shipped.

This policy applies to all items, including lash products, aftercare kits, adhesives, tools, and accessories.

No Refunds

All purchases are non-refundable. Once your order is placed, we cannot cancel, modify, or issue refunds — no exceptions.

Please double-check your order and shipping details before completing checkout.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at [[email protected]] with:

We'll review your case and do our best to make it right when appropriate (for example, by sending a replacement if applicable).